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ROPO: Research Online Purchase Offline Capabilities
This week we read a great article: How retailers measure up on “research online, purchase offline” capabilities by Fiona Swerdlow the head of research at Shop.org We’ve heard for years that you can’t...
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Customer Metrics: Party in the Front-end and Business in the Back-end
Focusing on the right metrics can often be the difference in providing your customers with an average or great experience. All businesses focus on front-end metrics including search engine...
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Challenge Tuesday: Crafts2U
This week we are bringing you another challenge from an online crafts superstore, Crafts2U. We are always open to feature retailers you suggest, so please feel free to email us at...
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Challenge Tuesday: Belk, Inc.
We are back to bring you our weekly Challenge Tuesday! Today we will highlight the challenge of improving warehouse and fulfillment operations to meet the needs of a growing e-commerce business. Belk,...
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Magento Merchant Council
Last week SalesWarp had the privilege of being asked to speak to the X.Commerce Merchant Council along with three other Magento Industry Partners – Bronto, MyBuys and AheadWorks. Now, the purpose of...
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Improving Order Management with Shipping Software
The goal for every online seller is to create an order flow that allows their business to run efficiently and maximize profits. To achieve this, companies often focus specifically on Order Management...
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Thriller Thursday: Multi-Channel Selling
I came across an article yesterday written by Richard Stubbs that addresses the very challenges SalesWarp aims to solve with its feature rich platform. As Stubbs explains, selling on multiple channels...
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Creating and Managing an Effective Product Page [Infographic]
Welcome back to Infographic Monday! We are kicking off 2013 with 21 steps to improve your E-Commerce product pages. Invesp.com‘s infographic below highlights which features influence conversion rates...
View ArticleChallenge Tuesday: Managing Multi-Channel Strategic Information
Today I’d like to share with you some of the challenges and solutions for managing multi-channel strategic information, highlighted in an article written by Mikael Lyngsø. Challenges: Ensuring the...
View ArticleChallenge Tuesday: How to Account for Returns in Your Inventory Planning
Product returns are inevitable for retailers no matter what channel they sell on. Retailers can reduce the likelihood products will be returned by listening to their customers and providing more...
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Consolidating B2B & B2C Operations
Recently we’ve had some conversations with various manufacturers around consolidating their B2B and B2C operations. With the growing demand for B2C-like B2B eCommerce experiences, there is the...
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[INFOGRAPHIC] Delivering a Customer Experience that Builds Confidence and...
Earlier in the year, I shared Monetate’s infographic about creating the “Ultimate Customer Experience” by promoting confidence and trust in your brand. I’d like to revisit this infographic, as our...
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Five Success Factors for Omnichannel Merchandisers
Retailers seem to excel in the omnichannel market when they can seamlessly manage inventory, product information, and which products are presented to which channels at what time. While they may operate...
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SalesWarp ENTERPISE and Volusion Are Now Fully Integrated
Recently, a potential client approached us with a project. They knew we were the right fit for their business – scalable, flexible, and providing functionality for managing multiple online stores and...
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eCommerce Software Flexibility (Part Two): Inventory Management
In part one of the eCommerce Software Flexibility blog series, I talked about how flexible order management software can help online retailers improve order management and their eCommerce operations....
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Vineyard Vines: In-store Inventory to Fulfill Online Orders
Our Marketing Development Manager, Janna, recently placed an online order with the clothing and accessory retailer Vineyard Vines. When her order arrived via shipment, a personal note was included in...
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NEW FEATURE: Product Location Manager added to SalesWarp Enterprise Inventory...
To meet the needs of our client GearHead.com, we recently developed a new inventory management feature for SalesWarp ENTERPRISE that assigns a precise location to each product. GearHead, one of the...
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“I’m juggling inventory to avoid overselling a product.”
Omni Channel Pain Point No. 4 February 2015 Our pain point for February is one that we hear often from retailers, especially those selling on multiple channels: “I’m juggling inventory to avoid...
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Burgeoning retailers must consider technology investments
The retail industry is thriving. While competition remains fierce and individual retail chains may feel pressured by the fact that customers have more options than ever, the sector as a whole is on the...
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How to reduce out-of-stocks in 4 steps
Retailers can only sell what they have in stock, so running out of inventory must be avoided at all cost – with no product, there are no sales. Moreover, running out of stock during crucial time frames...
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